Descripción del puesto

We are looking for leaders who want to enhance their skill sets, in the areas of: analytic and critical thinking, strategic thought leadership, strong interpersonal/influence skills with an emphasis on effective end-to-end risk management.

Join our leadership team, who proactively influences others across the organization to make strong, financially-informed business decisions. Learn new skills and gain experiences. Be part of our development and learn about innovations such as artificial intelligence, predictive analytics and collaboration technologies as traditional roles evolve, you will have the opportunity to explore cross functional development.

Principal Duties & Responsibilities

  • Manage the account reconciliation effort of customer payments.
  • Personnel responsibilities for direct reports. Promote development of individual strengths and responsibilities.
  • Maintain a high level of customer service for both internal and external customers.
  • Improve consistency and efficiency among the Department.
  • Identify, communicate, and partner with Cash Processing to ensure maximum performance and successful transfer of images and information.
  • Develop and maintain accurate reports to measure activity quantity and quality through monthly audits.
  • Build and maintain teamwork with colleagues in the field to resolve payment applications and dispute cases.
  • Recommend and implement Continuous Improvements and best demonstrated processes for the A/R workflow.
  • Initiate and participate in meetings with internal and/or external business partners.
  • Demonstrated ability to work through sensitive issues with good ethics and integrity.
  • Provide Performance Reviews to A/R Coordinators and Leads.

Requisitos

Requirements

  • A minimum of 3 years supervisory/management experience.
  • Degree in Business or equivalent work related experience.
  • Must posses an extensive working knowledge of A/R and Cash Processing functions.
  • Fluency in reading and speaking in Spanish and English is required. French comprehension is preferred.
  • The ability to work effectively with all levels of management, internal and external customers.
  • Demonstrated competence using MS Office tools and ability to learn advanced computer skills
  • Must possess strong communication skills with the ability to work effectively with all levels of management and internal and external business partners
  • Strong organizational sills to balance delegate and prioritize multiple deliverables and workload
  • Ability to select, recognize potential and develop subordinates to maximize potential and sustained peak job performance
  • Must possess good negotiation and problem solving skills.
  • SAP experience preferred.
  • The ability to work effectively and efficiently in a high growth environment and rapidly changing organization.

Beneficios


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