Descripción del puesto
Inside Sales Rep are responsible for closing new software sales opportunities that are derived from marketing qualified leads (MQLs) or formed from their own sales generated leads (SGLs) within the existing customer base. They work to close the opportunity independently or in tandem with the ESE or the channel partner sales representative. Other significant aspects of the Inside Sales Rep role include providing support for maintenance renewals, driving all aspects of the quotation process and managing the end-to-end forecast process. The ISR represents the entire portfolio of erwin products and services and acts as the secondary point of contact with a set of existing customer accounts.
Responsibilities:
- Execute email or phone campaigns targeting new and existing end-user customers
- Articulate erwin value proposition & attach to pain points affecting end-user customers
- Establish initial professional relationships with key personnel in end-user customers
- Manage inbound end-user customer activity such as inquiries and leads derived from corporate marketing, erwin website, channel marketing, sale campaigns, etc.
- Assist with all key quotation process items including, but not limited to: special pricing, quote preparation, quote delivery and follow-up, etc.
- Work closely with ESE and channel partners to close new sales opportunities
- Work closely with ESE and channel partners to resolve any concerns end-user customers
- Manage subscription & maintenance renewal retention within the existing end-user customer set
- Coordinate the involvement of all necessary erwin personnel; including Solution Strategist, Senior Executives and Pre-Sales resources to meet targeted objectives
- Meet assigned targets for new product & services sales, as well as subscription & maintenance renewal conversion
- Drive an accurate and timely forecast process for the sales opportunities associated with the ISTR’s territory
- Monitor opportunity progress from commencement to close
- Meet strategic goals and objectives in existing end-user accounts and sales coverage territories
- Engage with key Gold-Diamond level partner sales representatives who are aligned to ISTR’s territory
- Assist joint marketing and sales activities with partners that are aligned to the ISTR’s territory
- Proactively assess, clarify and validate existing end-user customer’s needs on an ongoing basis
- Promote awareness and adoption of all erwin solution offerings
- Gain an in-depth knowledge and understanding of the industry and the market
- Actively drive end-user customer attendance to key erwin sales and joint erwin/partner events
- Demonstrate thought leadership by promoting erwin and industry trends by contributing to social media sites (i.e. LinkedIn, Twitter, etc.)
- Keep complete records of end-user customer discussions
- Follow communication scripts on specific topics (when applicable)
- Actively use the erwin PowerPortal to enhance sales and solution learning
Requisitos
- Bachelor's degree or global equivalent in a business and/or technology field.
- 4+ years of sales experience
- Sales skills that create demand and successfully close opportunities with prospects
- Assertive self-starter with the ability to build new relationships and articulate erwin’s business value & vision
- Disciplined and goal-oriented
- Persistence and positive attitude
- Solid planning and execution skills
- Outstanding verbal & written communication skills
- Must be able to effectively find, assess, and prioritize sales opportunities
- Ability to communicate to diverse end-user audiences
- Strong tactical skills
- Proficient in most commonly used MS Office programs (Outlook, Word, Excel, PowerPoint)
- Familiarity with CRM systems
- Advanced English skills
Beneficios
- Competitive Salary
- Private insurance